FAQ

Yes, we provide premium brands and products for your satisfaction and both your and the baby’s safety.

It is very important for us to hand over every item in an immaculate condition because babies will be using them. We clean every item with high-pressure Kärcher cleaning machines, liquid detergent, and steam. The hygiene and cleanliness of the products are ensured by the professional help of Flora MiniWash, our very own Stroller Spa. If you have not heard about Flora yet, check out Stroller Spa

We have a lot of products which are either from the same brand or similar to each other. If the item you chose is unavailable, you can contact us or just rent another similar product, and we will notify you by email.

We do clean and sanitize our strollers, car seats, and every other item after each reservation. If you would like us to help you clean your own stroller or other types of baby equipment, check out Stroller Spa, where you can find out more about the very first baby equipment washer in Hungary, the Flora Miniwash.

We know it is not always easy to decide which product to use. This is why we have the strollers in categories, so you can find the item(s) that match(es) your vacation goals. Nevertheless, we are happy to help and assist you in case you still cannot choose. If you have any questions, send us an email to this email address: hello@lottirose.com

We give precise measurements in each stroller’s additional information section. In case you rent a bigger stroller, we highly recommend making (or asking for) measurements in your apartment, just to make sure you are choosing the most suitable product for you to use. 

If you are not sure which item to choose, and which one would be the most suitable for your vacation, if you are still debating between more strollers, you can choose to pick up the stroller in person before renting it, so that you can see the products for yourself. In this case, be sure to contact us before your arrival. Although, it should be noted that we cannot always ensure to have the exact same stroller that you wanted to try, without making a paid reservation for them.

Yes, there are a lot of brands that we sell. You can buy brand-new city strollers and cabin strollers, from Cybex, Ergobaby, Leclerc, Mountain Buggy, Thule, and Wapiti at Lottirose. You can find the list of the products here: https://floraminiwash.com/termekkategoria/webshop/babakocsik/

You can either pick up the reserved items at our downtown pick-up point (Hegedűs Gyula utca 37-39) or our airport pick-up point. For more information check out Shipping and Payment

You are not sure how to make a reservation? Do not worry! We have it all explained step by step here

Of course, you can. If you rent multiple products for a longer period just contact us, and we will get a special offer for you.

Most stains can be wiped with a wet cloth, but do not be concerned about it. We clean every product professionally after using it, with the help of Flora Miniwash, The Stroller Spa.

Our store downtown is open Monday–Friday 9 AM–6 PM and Saturday 9 AM–3 PM, and our airport pick-up point is open Monday–Sunday 6 AM–10 PM

Yes, there is a deposit for each reservation, with the price of 100 EUR or 40 000 HUF in cash. If we receive the items back without any damages, you are going to get the deposit back immediately. For other cases, in which the deposit is held back due to damages or loss, check out Shipping and Payment.

You have to make the payment before actually using the products. For more details about the payment method, check out Shipping and Payment.